GIAN-AI · MERGOZZO
GIAN-AI EXPERIENCE · Voucher terms
These terms cover guided experiences in Mergozzo and the individual online session. Hardware, cloud licences and sports analysis are separate.
Seller
GIAN-AI DI GIANNOTTA GIANFRANCO DONATO · Via alle Piante 5, 28802 Mergozzo (VB), Italy · VAT IT02859340032 · info@gian-ai.it · +39 351 773 4848.
Formats and total prices
Online: €25 for one individual 60-minute video session with Gianfranco. One-to-one in Mergozzo: €100 for two personalised hours. Group: €50 per person for two hours, up to ten people per session. Quantity means seats, not sessions. No automatic renewal or physical delivery.
What is included
Choose a goal, try a practical exercise and receive a short summary with next steps. A realistic start in the chosen duration: 60 minutes online or two hours in Mergozzo, not a complete website, market-ready app or professional qualification. Paid tools, domains and external services are excluded.
Purchase and delivery
Pay through secure Stripe Checkout. The voucher is issued only after payment is verified. It is digital, personalisable and printable; it is not a tax invoice. Share its code only with the recipient: the code allows viewing the voucher and dedication.
Validity and booking
Valid for twelve months from verified payment. The online session takes place by video call; the other guided experiences take place in Mergozzo. Online requires a stable connection, a computer or tablet and a microphone; a webcam is recommended. The meeting link is agreed beforehand. Agree the topic, date and availability separately with Gian by email or WhatsApp, subject to personal confirmation. The giver need not choose the topic or date first. Used seats are checked and recorded to prevent excess use.
Changes and participation
Give at least 24 hours’ notice to reschedule an agreed session. This does not restrict statutory withdrawal rights. For minors, parents or authorised adults handle arrangements; activities are adapted to the person.
Consumer withdrawal
For this distance purchase, withdraw within fourteen days of concluding the contract. Email info@gian-ai.it with the order reference; no compulsory form. Refunds use the same payment method within fourteen days of notification.
Starting the service
Creating or printing a voucher does not start the experience. Starting during the withdrawal period requires a separate express request. Loss of withdrawal rights after full performance requires the statutory consents; payment alone does not imply them. Business purchases are distinct from consumer rights.
Data and help
Recipient name and dedication are optional. Order data is used for payment, delivery and redemption. Stripe handles card data. Private order proof is stored in the browser session, not for advertising. Email confirmation uses the verified GIAN-AI sender. Help, booking and invoicing: info@gian-ai.it.